For scheduled time-off, we ask our caregivers to turn in requests for time-off at least two weeks in advance so we can provide adequate coverage for our clients. When choosing a substitute caregiver, we first ask any caregivers the client may have had before and liked. We will find a caregiver who can fulfill your needs and work during the designated time.
In the event a caregiver calls in sick, our Staffing Manager will work to find you a substitute caregiver.